Business Process Management (BPM) software, also known as Process Management Software, is a powerful tool designed to optimize and streamline business processes. Its core functions include process modeling, automation, execution, monitoring, and optimization. BPM software aims to improve operational efficiency, reduce costs, minimize errors, and ensure compliance with industry standards and regulations.
What we cover
Why use Process Management Software?
One of the primary advantages of BPM software is its ability to significantly enhance efficiency within organizations. By automating repetitive tasks, reducing manual intervention, and eliminating bottlenecks in processes, it accelerates workflow execution, leading to greater operational speed and efficiency.
Furthermore, BPM software plays a pivotal role in reducing errors. Through the enforcement of standardized processes, it minimizes human errors, ensuring that operations remain consistent and accurate.
Another key benefit is its support for compliance and risk management. BPM software offers structured and controlled processes, enabling organizations to adhere to regulatory requirements and proactively mitigate risks associated with non-compliance.
In addition to these advantages, BPM software contributes to cost reduction. By optimizing processes, it reduces operational expenses and optimizes resource utilization, ultimately leading to significant cost savings.
Lastly, BPM software promotes enhanced collaboration among teams, departments, and stakeholders by providing visibility into the entire process lifecycle. This visibility encourages effective communication and teamwork, fostering a collaborative work environment.
BPM software streamlines operations, reduces errors, ensures compliance, lowers costs, and promotes collaboration. This holistic approach results in improved productivity and overall business success.
Benefits of using a Process Management Software
- Process Efficiency: Streamline and optimize workflows to achieve faster, error-free results.
- Visibility and Transparency: Gain real-time insights into process status, allowing for informed decision-making.
- Compliance: Ensure adherence to industry regulations and standards.
- Resource Optimization: Utilize resources more efficiently, reducing operational costs.
- Continuous Improvement: Analyze historical data to identify areas for process enhancement.
- Improved Collaboration: Foster better communication and cooperation among teams and stakeholders.
How to choose the best process management software?
Selecting the right BPM software for your organization is crucial. Here are key factors and elements to consider when making your decision:
1. Integration Capabilities: Ensure the software can integrate seamlessly with your existing systems and software applications.
2. Customization and Scalability: Choose software that can adapt to your unique business processes and can scale as your organization grows.
3. User-Friendliness: Look for software that is easy to use and offers an intuitive interface, reducing the learning curve for your team.
4. Workflow Automation: Assess the software’s automation capabilities, including the ability to automate complex workflows and tasks.
5. Reporting and Analytics: Check if the software provides robust reporting and analytics tools for monitoring and improving processes.
6. Mobile Accessibility: Consider whether the software is accessible on mobile devices, allowing for flexibility in process management.
Avoid Choosing the Wrong Software by conducting thorough research, reading user reviews, and requesting demos or trials to ensure the software aligns with your specific needs.
Top Business Process Management Softwares
Now, let’s explore some of the top BPM software options available in the market.
Best Business Process Management Softwares – At a glance
Here is a summarized table of the key features, user-friendliness, reviews, and pricing of the top BPM software options:
| Software | Best For | Ease of Use | Reviews | Price |
| Smartsheet | Project Management | Moderate | 4.5/5 | $0-$25, Custom Pricing |
| ClickUp | Task Management | Easy | 4.7/5 | $0-$12, Custom Pricing |
| Kissflow | Workflow Automation | Easy | 4.3/5 | $1,500 / month |
| Bizagi | Process Modeling | Moderate | 4.5/5 | Custom Pricing |
Best Business Process Management Softwares – Let’s dive deeper
Now, let’s delve into these BPM software options in more detail.
1. Smartsheet
Smartsheet is a versatile work management and automation platform known for its project management capabilities.
Key Features:
- Gantt charts
- Task automation
- Collaboration tools
Ratings: 4.5/5
Pros:
- User-friendly
- Extensive project management features
Cons: May require training for complex tasks
Pricing:
- Free – 1 user, up to 2 editors
- Pro $7 Per user/month, billed yearly Max of 10 users, unlimited viewers
- Business $25 Per user/month, billed yearly Min 3 users, unlimited editors
- Custom Pricing
Smartsheet, founded in 2006 and headquartered in Bellevue, Washington, is a cloud-based work management platform designed to empower teams to plan, track, and automate work effectively. Its appeal lies in its flexibility, scalability, and user-friendliness, offering a comprehensive suite of features, including task and project management, resource allocation, workflows, collaboration tools, and reporting.
Smartsheet excels as a versatile BPM tool, enabling the automation and optimization of diverse business processes. It stands out for its high level of customization, allowing businesses to tailor it to their specific requirements.
Key features like automated workflows enhance efficiency by reducing repetitive tasks, while collaboration tools facilitate seamless teamwork, enabling file sharing, comments, and task discussions. Smartsheet’s reporting capabilities assist in tracking progress and identifying areas for improvement.
Verdict: Whether you’re a business of any size or industry seeking to streamline processes, enhance efficiency, or customize your workflow management, Smartsheet BPM software is a powerful and user-friendly solution worth considering.
2. ClickUp
ClickUp is a comprehensive task and project management platform with a user-friendly interface.
Key Features:
- Task management
- Time tracking
- Goal setting
Ratings: 4.7/5
Pros:
- Intuitive
- customizable
- packed with features
Cons: Complex for beginners in some cases.
Pricing:
- Free
- Pro $7 Per user/month
- Business $12 Per user/month
- Custom Pricing
ClickUp is a cloud-based BPM software company based in San Diego, California, founded in 2017. Users are drawn to ClickUp for its flexibility, scalability, and user-friendly interface. It offers an array of features such as task and project management, time tracking, Kanban boards, Gantt charts, custom views, automations, and reporting.
One of ClickUp’s standout features is its customization options, allowing businesses to tailor it to their specific needs. Custom views, including Kanban boards and Gantt charts, help users visualize work as they prefer.
Learn how to use ClickUp in this video!
Automations streamline repetitive tasks, boosting efficiency, while reporting tools assist in tracking progress and identifying areas for improvement. ClickUp is suitable for businesses of all sizes and across diverse industries looking to automate and optimize their operations.
Verdict: Whether you aim to enhance efficiency, streamline processes, or customize your workflow management, ClickUp BPM software is a versatile solution worth considering.
3. Kissflow
Kissflow is a user-friendly platform for workflow automation and process management.
Key Features:
- Form building
- Workflow automation
- Reporting
Ratings: 4.3/5
Pros:
- Intuitive
- Quick workflow creation
Cons: Limited advanced customization
Pricing:
- $1,500/month
- Custom Pricing
Kissflow, a cloud-based BPM software company founded in 2012 and headquartered in Chennai, India, is gaining popularity for its affordability, user-friendliness, and flexibility. It caters to businesses of all sizes, offering a diverse set of features including process modeling, task management, form building, approvals, reporting, and integrations.
Kissflow excels as a versatile BPM tool, enabling automation and optimization of various business processes such as customer onboarding, order fulfillment, project management, and HR workflows. Notably, it stands out for its easy-to-use form builder, which facilitates data collection and task automation, and its robust integration options with applications like Salesforce, HubSpot, and Google Workspace.
For businesses seeking an affordable and feature-rich BPM solution, Kissflow is a compelling choice. It suits a wide range of industries and sizes and can help streamline operations, improve efficiency, and enhance overall business processes.
Verdict: Whether you’re a small business or a larger enterprise, Kissflow has the tools to benefit your organization.
4. Bizagi
Bizagi is a process modeling and automation platform designed for optimizing business processes.
Key Features:
- Process modeling
- Automation
- Analytics
Ratings: 4.5/5
Pros: Strong process modeling capabilities
Cons: May require training for complex processes
Pricing: Custom Pricing
Bizagi, a cloud-based BPM software company founded in 1989 and headquartered in Bogota, Colombia, stands out for its ease of use, flexibility, and scalability. It offers an extensive set of features including process modeling, task management, case management, business rules management, mobile support, and integrations.
Bizagi’s BPM tool is highly versatile, empowering businesses in various industries to automate and streamline processes like customer onboarding, order fulfillment, project management, and HR workflows. It is particularly recognized for its user-friendly interface and scalability, accommodating the needs of businesses of all sizes.
Key features like process modeling and task management simplify complex processes, while mobile support enables on-the-go management. Bizagi’s ability to integrate seamlessly with other applications such as Salesforce and HubSpot adds to its appeal.
Verdict: Whether you’re a small or medium-sized business seeking to enhance efficiency, or a larger enterprise looking to streamline operations, Bizagi’s powerful and user-friendly BPM software is a compelling choice. It can help businesses in diverse industries optimize their processes, making it a valuable tool for those aiming to improve their operations.
5. Nintex
Nintex is an automation platform that empowers organizations to streamline operations through workflow automation.
Key Features:
- Workflow automation
- Document generation
- Process mapping
Ratings: 4.3/5
Pros: Powerful workflow automation capabilities
Cons: Pricing may be on the higher side
Pricing:
- Pro – $25,000/year
- Premium – $50,000/year
- Custom Pricing
Nintex, a BPM software company established in 2006 and headquartered in Seattle, Washington, is favored for its user-friendliness, flexibility, and scalability. Its comprehensive feature set includes process modeling, workflow automation, form building, approvals, reporting, and seamless integrations.
Nintex’s BPM tool is a versatile solution that empowers businesses across various industries to automate and streamline processes like customer onboarding, order fulfillment, project management, and HR workflows. It’s renowned for its intuitive interface and the ability to scale to meet the requirements of businesses of all sizes.
Key features like process modeling, workflow automation, and form building simplify complex processes, while integrations with platforms like SharePoint, Salesforce, and Microsoft 365 enhance its capabilities. It’s designed to help businesses optimize their processes, making it a valuable tool for those seeking operational improvements.
Verdict: Whether you’re a small or medium-sized business looking to boost efficiency or a larger enterprise aiming to streamline operations, Nintex’s powerful and adaptable BPM software is an excellent choice.
6. Appian
Appian is a low-code platform offering comprehensive process automation and application development capabilities.
Key Features:
- Low-code development
- Process automation
- AI integration
Ratings: 4.2/5
Pros: Robust low-code development capabilities
Cons: May be complex for beginners
Pricing: Custom Pricing
Appian, established in 1999 and headquartered in McLean, Virginia, is a cloud-based low-code BPM software company highly regarded for its low-code capabilities, flexibility, and scalability. Its feature-rich offering includes process modeling, workflow automation, case management, business rules management, mobile support, and robust integrations.
Appian’s BPM tool empowers businesses of all sizes across diverse industries to automate and streamline a wide range of processes, such as customer onboarding, order fulfillment, project management, and HR workflows. It stands out for its low-code development platform, enabling users with no coding experience to create and manage business processes effortlessly.
Key features like low-code development, process modeling, and workflow automation simplify complex processes, while mobile support facilitates on-the-go management. Appian seamlessly integrates with other business applications like Salesforce, HubSpot, and Google Workspace.
Verdict: Appian is an excellent choice since it’s designed to help businesses optimize their processes, making it a valuable tool for those aiming to improve operational efficiency.
7. Pipedrive
Pipedrive is a sales management platform designed to boost sales team efficiency.
Key Features:
- Sales pipeline management
- Automation
- Reporting
Ratings: 4.4/5
Pros:
- User-friendly
- Visual sales pipeline
Cons: May lack advanced CRM features.
Pricing:
- Essential – $9.90
- Advanced – $19.90
- Professional – $39.90
- Power – $49.90
- Enterprise – $59.90
Pipedrive, founded in 2010 and headquartered in Tallinn, Estonia, is a cloud-based BPM software company specializing in sales CRM. It stands out for its user-friendly interface, affordability, and flexibility, catering to sales teams of all sizes. Pipedrive offers a comprehensive suite of features, including sales pipeline management, lead and contact management, activity tracking, deal management, reporting, and seamless integrations.
As a BPM tool, Pipedrive empowers sales teams to automate and optimize various processes, such as lead generation, qualification, opportunity and deal management, and customer onboarding. It excels in its ease of use and cost-effectiveness, with a pricing structure based on a per-user model, making it accessible to businesses of all sizes.
Key features like sales pipeline management and activity tracking provide valuable insights into sales performance, while integrations with platforms like Salesforce, HubSpot, and Google Workspace enhance its capabilities.
Verdict: Pipedrive is an ideal choice for businesses seeking an affordable and user-friendly BPM solution tailored specifically to sales teams. Whether you’re a small startup or a larger enterprise, Pipedrive’s powerful features can help improve sales performance and streamline operations.
Learn more about Pipedrive here!
8. Zoho Creator
Zoho Creator is a low-code platform offering customization and application development capabilities.
Key Features:
- Low-code development
- Workflow automation
- Integrations
Ratings: 4.2/5
Pros: Easy customization and integration.
Cons: Advanced features may require scripting
Pricing:
- Standard – $8/user/month billed annually
- Professional – $20/user/month billed annually
- Enterprise – $25/user/month billed annually
- Custom Pricing
Zoho Creator, part of the Zoho suite, is a cloud-based low-code BPM software platform introduced in 2011 and headquartered in Chennai, India. It is lauded for its user-friendliness, affordability, and adaptability, serving businesses of all sizes.
Zoho Creator offers a rich set of features, including a drag-and-drop interface for crafting custom applications, ready-made templates for common processes, automation capabilities, workflow management, reporting and analytics, and seamless integrations with other Zoho products and third-party apps.
This versatile BPM tool empowers businesses to automate and optimize various processes like customer onboarding, order fulfillment, project management, expense management, IT service operations, and HR workflows. Zoho Creator’s user-friendly interface and per-user pricing model make it an accessible choice for businesses of all sizes.
Key features encompass a low-code development platform, pre-built templates, workflow management, automation capabilities, and robust reporting. Integrations with Zoho products and popular third-party applications, such as Salesforce and HubSpot, enhance its utility.
Verdict: Zoho Creator is an attractive option for those seeking an affordable, low-code, and scalable BPM solution. It suits businesses across industries and sizes, offering the tools needed to enhance efficiency and streamline operations.
9. Process Street
Process Street is a user-friendly BPM solution designed for general business process management.
Key Features:
- Process modeling
- Workflow automation
- Reporting
Ratings: 4.6/5
Pros:
- Intuitive interface
- Quick process modeling
Cons: May lack advanced features for complex processes
Pricing:
- Startup – $100/month or $1,000/year
- Pro – $415/month $5,000 billed annually
- Enterprise – $1,660/month $20,000 billed annually
Process Street, founded in 2014 and headquartered in Melbourne, Australia, is a cloud-based BPM software company. It provides businesses of all sizes across various industries with a platform to automate, streamline, and optimize their operations.
Process Street is highly regarded for its user-friendly approach, adaptability, and affordability. It boasts an array of features, including process modeling, task management, approvals, reporting, and integrations.
Process Street excels in automating and simplifying a wide spectrum of business processes, such as customer onboarding, order fulfillment, project management, expense tracking, IT service management, and HR workflows. Its flexible nature ensures it can be tailored to meet the unique requirements of any business.
Some standout features of Process Street include its intuitive process modeling tool, efficient task management capabilities, robust approval workflow engine, versatile reporting options, and seamless integrations with other business applications like Salesforce and HubSpot.
Verdict: Consider Process Street if you’re in search of an affordable, user-friendly BPM tool that can be scaled to meet your specific business needs. It suits businesses of all sizes, offers flexibility, and facilitates operational efficiency improvements.
10. Pipefy
Pipefy is a process management platform known for its user-friendliness and flexibility.
Key Features:
- Process management
- Workflow automation
- Templates
Ratings: 4.3/5
Pros:
- Highly customizable
- Easy-to-use
Cons: Advanced features may require training
Pricing:
- Free – $0
- Business – $19
- Enterprise – $32
- Custom Pricing
Pipefy is a cloud-based BPM software platform founded in 2015 and headquartered in São Paulo, Brazil. Users appreciate Pipefy for its ease of use, flexibility, affordability, and extensive feature set, which includes process modeling, task management, approvals, reporting, and integrations.
This powerful and versatile BPM tool excels at automating and streamlining a wide array of business processes, from customer onboarding to HR workflows. Pipefy’s user-friendly interface, coupled with its scalability, makes it suitable for businesses of all sizes and industries.
Pipefy stands out as an affordable, easy-to-use, and flexible BPM solution, making it a strong choice for those seeking to enhance their business operations. Whether you aim to automate complex processes, streamline your operations, or improve efficiency, Pipefy is well-suited for businesses looking to optimize their workflows.
Verdict: Pipefy is an excellent fit for businesses of all sizes across various industries, especially those seeking to automate and streamline intricate business processes.
FAQs
Is ERP a business process management software?
No, Enterprise Resource Planning (ERP) software is not the same as BPM software. While ERP systems can manage various business processes, they focus primarily on integrating and centralizing data from different departments, whereas BPM software is designed specifically for modeling, automating, and optimizing processes.
What’s the difference between BPM and BPMS?
BPM (Business Process Management) refers to the discipline of managing and optimizing business processes, while BPMS (Business Process Management System) refers to the software or technology used to facilitate BPM. BPMS is the tool or platform that organizations use to design, automate, and monitor their business processes.
